“Why would I travel to work with Fit Werx when local bike shops offer bike fitting and similar products? What makes Fit Werx a better value?”
Very good questions and ones that we are glad to answer. The main reasons people work with us over shops that are closer to them are our bicycle fitting skills, our specialization and professional customer service, our product availability and selection, our workmanship and attention to detail, our commitment to innovation, and our support of your sport. Read on to find out why we offer you a better value for your dollar.
Bicycle Fitting Skills
If you need to have surgery, are you going to go to the doctor that is closest to you or the one who is most skilled? For most of us, the answer to this question is pretty easy – the most skilled. There are many different levels of quality and specialization among doctors, lawyers, contractors, financial advisers or virtually any other profession. Bicycle fitters are not any different.
Fit Werx is committed to providing qualified, career based fitters who are knowledgeable and leading edge in their approach and skills. Our fitters are also equipped with the latest in bicycle fit technology and equipment that helps them do the best job possible.
Specialization and Professional Customer Service
Have you wondered why being an attorney is considered a profession while working in a bike shop is considered a job? We did. Cycling and triathlon are our profession and passions and we treat them as such.
Product Availability and Selection
From one of our clients:
“Fit Werx is the only shop I know of that you can actually see and feel almost all of the hot products related to our sport, like wheels, bars, frames, hydration systems and other accessories that otherwise I can only see in catalogs and magazines. And what Fit Werx doesn’t have, you will get to insure that your customers get not only what they want, but more importantly, what is optimal for them.”
View a list of many of the brands we stock and offer.
Workmanship and Attention to Detail
You would not buy a car that came off the lot with a bumper that is only partially attached or with a door that does not shut properly. However, the vast majority of bike buyers, even buyers of high end bikes, unknowingly suffer this very fate as many shops put bikes together as quickly as possible instead of as well as possible. Quality and long-term value is in the details.
A History and Commitment to Innovation
Fit Werx was at the forefront of taking a Rider First approach to bike fitting a Rider Matched approach to bike selection in 2001 and we have never looked back. Since our inception, we have been committed to providing innovative and high quality services and products to serve riders and triathletes of all levels. Learn more about the many Fit Werx Firsts through the years.
We Support Your Sport
From Louis Garneau Racing to Team IBEX/Fit Werx, Fit Werx has sponsored multiple road teams since our inception. Currently, we directly sponsor the “Fit Werx Racing” Cat 1/2/Pro team headed by multi-time National and State Champion Dean Phillips. We attend and sponsor a wide range of road and triathlon events annually, including the VT Sun Triathlon Series, TriMania, Pumpkinman and the Fit Werx New England Triathlon Symposium. In addition, from the Prouty to the Tour de Cure, we directly sponsor and contribute to a huge range of cycling charity events and make thousands in donations in our client’s names each year under our Fit Werx Gives Back program that helps you earn contributions towards the charity of your choice. Part of our mission is to give back to the sports that support us and to be there for you.
A listing of the events we sponsor and support can be found here.
Value
What does “getting the most we can for our hard earned dollars” really mean? For starters, it means a lot more than just finding the cheapest price. In fact, value and price are often quite different concepts.
Consider these common claims about value:
“We sell for less!”
How can you go wrong when it is guaranteed that you will get the lowest price? You can go wrong because the right cycling equipment (unlike oil and soybeans) for an individual
rider is rarely a commodity. We’ll make sure you get great value, saving money in the future, by helping you find the right equipment the first time.
“No charge fitting with bike purchase.”
Sounds great, right? First, it is crucial to distinguish between a “bicycle fitting” and a “bicycle sizing”. Most “bike fits” that are included with purchase are nothing more than very rudimentary “sizings” and often are not provided by qualified and well-trained technicians. At Fit Werx, we offer Rider First Bike Fittings performed by some of the most skilled, experienced and professional bike fitters in the industry.
“’Bike X’ is the best bike for you…”
Regularly we hear people say that they have been to multiple shops and all recommended a different bike as being best for them. Beyond just being confusing, how is this even possible? How can anyone know what the “best bike” for you is without spending some time analyzing how the bike fits you and getting to know your needs? This is why we developed a Rider Matched Bike Sales process; your new bike should be about you, not what a bike shop needs to sell.
“But what about shop discounts?”
Regardless of discounts and sponsorship, buy your bike from a place that you would trust with every aspect of the bike (from fit to sizing and design to spec and mechanical set-up). From bike fit to selection and mechanical, Fit Werx focuses on your type of riding and equipment and provides the professional service and knowledge you deserve.