Fit Werx

Twice, Voted America's Best Bike Shop by readers of The Active Times.

Voted #1 Bike Shop in America by readers of The Active Times in 2013 and 2015. One of Bicycling Magazine’s ‘29 Must Visit Shops’ and ‘Top 100’. Slowtwitch.com Top 50 Triathlon Dealer.

Rider Matched Bike Sales

A better bike fit is just the start of what leads to a better bike from Fit Werx. Learn more about the advantages of buying your new bike from Fit Werx.

Learn More

Rider First Bike Fitting

"As humans, we are each too individual for a “bike first” selection process to be a consistent way of selecting the most interactive piece of equipment many of us will ever own." - Ian Buchanan, Founder of Fit Werx

Learn more

Production & Custom Bicycles

Including Cervelo, Trek, Guru, Parlee, Eddy Merckx, Ellsworth, Moots, Gunnar/Waterford, K.Bedford Customs, Independent Fabrications, Felt and others.

Learn more

"Never Been More Comfortable!"

“This morning I was able to put a few hours in with the new position and I have never been more comfortable. I just wanted to thank you again!” – Chad, NY

What Does A Good Bike Fitting Look Like?

“Went for a quick ride when I got home and LOVE the bike. It’s more maneuverable, better turning radius, lighter, accelerates more easily, easier on my hands and neck – LOVE IT! Really glad I spent the bucks for a much better ride.” -Annie, VT

Learn More

Buy the Right Bike the First Time

Our Rider Matched process ensures that you buy the right bike the first time, thus minimizing your future costs and maximizing value.

Learn More

Rider First Bike Fitting. Rider Matched Bike Sales.

Fit Werx is changing the way people ride and buy bicycles. Since 2001, we’ve taken a “Rider First” approach to bike fitting and a “Rider Matched” approach to bike selection and sales. Both put the most important part of the bicycle first – you.

Whether you are getting a new bicycle or we are working with your current bike, the result of working with Fit Werx is a bicycle that enhances your riding experience with every turn of the pedals – a bicycle that makes riding more fun and helps make your goals a reality.

Contact us to schedule a bike fitting or to discuss your new bike.

Read What Our Clients Say About Us:

Fit Werx

5.0

Adam Smith

15:50 12 May 22

Sat for my second bike fitting in three years to be measured for my first tri-bike. Dean makes the process completely easy and enjoyable, while keeping things understandable for an "age-grouper" triathlete. I look forward to working with Marty and Dean in the future and highly recommend them.

Sequoia Young

03:24 06 Nov 21

Had a bike fit here after a number of ineffective fits from shops and PTs across the country. Fit Werx has displayed an excellent level of professionalism, a great use of technology for the fit, and the staff are knowledgeable and kind.As a visual person, it was extremely helpful to be able to see them using so many metrics to measure my bike sizing. We could watch the graphs respond to real-time input as I rode on the trainer and it allowed me to make adjustments and learn about what I need to be working on. The shop was very capable at adjusting my bike accordingly and was able to recommend replacement parts were applicable. Anyone in the northeast looking for a well-done bike but should see Ian at Fit Werx to get set up! He knows anatomy and bikes and it makes for a very successful combination. It's well worth the drive.

John Witmer

14:13 07 Sep 23

This is one of the top bike shops I have found. Dean has done thousands of bike fits and incredibly helpful and easy to chat with. He answered all my questions, took his time and you could tell he was pro with fittings. I asked about potential new bikes and they weren't pushy in any way and helped me choose the bike that fit my height (I'm an odd size at 6'7) and Marty was able to walk me through this process step by step. Overall, great experience and couldn't recommend them more.

Diane Horan

14:59 27 Aug 22

Stopped with a flat tire while touring the area. Changed it out in 10 minutes. Wish we lived closer. They would be our Go To bike shop

David D'Amore

14:33 05 May 22

Great experience during my fitting, the level of detail when fine tuning every aspect of my riding form was impressive, and has made a huge difference. The whole staff was professional and honest. They really cared about finding the right fit, and not just upselling. I plan to go back for all future bike purchases.

Brendan Maxon

18:53 17 Apr 22

Had an amazing experience at Fit Werx this winter. They sized me up for my next bike and recommended the Cervelo Caledonia based on my size and desired biking goals. This was actually one of the bikes on my short list that I had already identified as a great candidate based on price and features. They built the bike relatively quickly given COVID times, and even swapped out the chainrings for me to the compact set. Really happy with their service and look forward to continue to have them as my LBS

Harriet Deitz

17:19 06 Apr 22

I just completed my fitting with Dean at Fit Werx and can’t wait to get out and ride. I have been uncomfortable on my bike for a while, and I am confident the changes Dean made will help me enjoy cycling again. I was blown away by his expertise, knowledge, and technical abilities, as well as his personal skills. During the fitting, he was able to tell what small adjustments made me more comfortable by just looking at me ride. Book your bike fitting at Fit Werx. It will prove to be a smart investment and improve your cycling experience.

Grace Bender

00:39 08 Nov 21

Dean, Marty and Mike were absolutely fantastic! Dean made some changes to my current bike to eliminate my back pain while riding. I am training for an IRONMAN 70.3 and the training process would not have been nearly as enjoyable without a professional fitting from Fitwerx in Peabody. Thank you!

Matthew St. Hilaire

01:49 26 Sep 21

Only bike shop I will frequent after my experience there. I’m no pro, just a weekend warrior that enjoys riding enough to invest in a good bike. Every interaction with the guys there was great… from the bike fit, to the help and guidance making the right choice of bike, to the bike build. To top it off, after having a mechanical issue in the first couple weeks on the new bike, they bent over backwards to make sure I was taken care of and back riding ASAP. (PS - I never leave reviews online, but they warrant one.)

C W R

21:23 23 Sep 21

Nice to know I will never have to look for another shop in the U.S.Best ownership, fitters, and mechanics you will find anywhere.

Marc Wippern

20:46 07 Aug 21

These guys know their stuff!!The bike fitting experience with the "fit the bike to the rider" philosophy of Fitwerx is a unique experience. Whether you are buying a bicycle you consider to be expensive or inexpensive this process is well worth the time.Dean is amazing and will use your specifications to fit you on a bike suitable for you. And when the bicycle arrives it will be built to your measurements. This is a departure from every other bicycle store's methods.This kind of attention to detail is a huge reassurance for a customer that they are receiving a quality product and quality service.

Michael Lee

19:29 04 Aug 21

This place is awesome. I did a bike fitting and then purchased a new bike. It was my first "expensive" bike so I asked a lot of questions and during the fitting Dean was happy to answer all of them and super helpful with recommendations.After ordering the bike, the manufacturer had an issue with a shipment of one of the parts, and only let Fitwerx know a few days before I was supposed to receive my bike. Despite the fact they were not alerted to this until the last minute, Marty and the rest of the group there went out of their way to locate the part so they were able to get me the bike only a day or two late. It certainly beat waiting the extra month it would've taken for the manufacturer to locate the part. Each time I was there, they were polite friendly and helpful, and I know it is a tough business now due to the low supply of bikes available. I cannot recommend them enough!

Brian Driscoll

11:27 14 Jul 21

This place is amazing. Super knowledgeable group!

Jodie Poresky

21:10 28 Jun 21

Thank you Dean!!! I have been road biking for the past 15 years, I consider myself an Intermediate rider. I have had several bike fittings in the past and I found this fitting to be the BEST EVER!!I was told by another "high end" bike shop fitting service that my current road bike was no good and I needed to buy a new custom bike. Thank goodness I had enough sense to get a second opinion. I went to Fit Werx2 thinking perhaps I did need a new bike, but wasn't quite sure. Dean took the time to listen to me, he was professional, efficient, patient, and detail oriented. After my bike fit was completed, Dean gave me an honest evaluation of both options. Instead of telling me my old bike was "no good and nothing could be done", he told me that he could make several adjustments that would come closer to my ideal fit or could buy a new bike. I really appreciated his honest opinion, patience, and bike fitting skills/knowledge. I could not have asked for a better experience.Fit Werx is now my go to bike store.

PhilDuress

19:10 30 Apr 21

High-tech CAD meets plumb line savoir-faire! Never felt so well taken care of with the right blend of technical expertise and laid back, easy personality. Just had Mike M do a fitting this morning. A master class and super nice personality. Looking forward to the purchase and future maintenance. Just superlative attention to detail and a great listener. Quality rules! You won't regret shopping there!

diane Goldsein

19:51 23 Apr 21

We can not thank you enough for your great kindness in helping to repair my husband’s walker. Thank you Marty for going above and beyond your usual work.

Michael Doherty

22:44 28 Aug 20

Dean led me through a comprehensive fit this afternoon with professionalism and mastery. I came in to improve some discomfort that I had been having in the saddle (numbness mostly).We first improved my overall fit by moving all of the adjustable positions of the bike around, and then worked through a number of saddles (including some that I had brought of my own) to improve my comfort. After making adjustments all over my current setup (shoes and cleats included!), Dean was able to get me to a place that was much more comfortable.Couldn't recommend FitWerx anymore -- if you spend more than a few hours a week in the saddle, come see these guys!

Chris Sanders

00:24 14 Aug 17

Marty, Dean, Brad and the Fit Werx crew have been awesome! Helped me every step of the way from fitting to getting me on my new tribike in time for Ironman Placid.Every time I had a question or hit a snag with the manufacturer, Marty was super responsive and right there with me doing whatever it took to get me back on the road again.I was back to get a tune this past weekend and Brad helped troubleshoot a couple of issues like a pro. These guys know their stuff when it comes to high-end bikes. Didn’t think the tune would make too much of a difference but now she rides faster than wind and smooth like butter!

Andrew Muir

18:46 12 Dec 16

I worked with Dean on my fit after years of independent changes with a frame that was a long way off. Dean is extremely thorough, personable but most importantly a stand out rider/athlete himself. Maybe the best Palmares for a Professional Fit expert on the East Coast. We looked across a variety of manufacturers for my build up and made adjustments based on my preferences. Flexibility is key when it comes to large investments, especially with control freaks like me. After only 1.5 months, I had to warranty replace my frameset. Since then, Dean has been responsive to several emails to get me back on track. Look no further, this is the shop you want to work with. Its worth the trip from Boston for me.I could write a whole other entry for Stephen K. He's the best Mechanic in the Industry, full stop.

P. Igor

14:39 12 Aug 23

Hi do you guys fix electronic scooter brakes?

Neal

22:21 13 Jul 23

Joe was terrific for my Ventum bike fitting. Incredibly knowledgeable, thorough and a pleasure to work with.

Donald Smith

18:43 30 Jun 23

Excellent customer service.

Mitchell Moskowitz

15:48 12 Feb 23

Joe and Brad are so awesome. Being new to triathlon Joe took the time to explain clearly everything he was doing and why, during the fit and also gave me tips on things I can do to get the most out of my fit. They’ve built an awesome culture in their shop and I even met a gentleman that recently raced Ironman Israel when I was in the shop. Was a really great experience and I can’t wait to work with them again. I just wish they were a little closer to where I live! Thanks again guys.

Nick Scrima

23:48 23 Oct 22

Came here for a bike fitting and couldn't have been happier with the service. Joe and Brad were both awesome; very welcoming and friendly. In terms of the fit itself, every step in the process was explained and every change had a reason behind it. I've had fittings done at other shops where the process has been very subjective, "does this position feel better than the last? How about this one? etc...." Besides Joes' expertise, the nice thing about the fitting process at Fit Werx was that there was quantifiable data to help elaborate on what felt right or wrong. For instance, I was having trouble with my position on the saddle and although Joe could see this, he put down a pressure map on the saddle so we could pin point what was going on and to track changes as we altered my position on the bike. If you're looking for a bike fit, I highly recommend Fit Werx.

Joshua McCain

15:47 22 Oct 22

I used this fitting service with Brad and Joe in June 2022 based on recommendations from other local riders. After spending time adjusting to the new fit, my knee, back and hip pains are non-noticeable while riding and I feel very comfortable. They’re also a couple of nice guys who spent the time to get to know me and understand my needs.Thanks fellas. I still owe you chocolate!

J K

15:57 21 Jul 22

This is based on their bike fitting service back in March 2022.I felt that it's important to share this review for those looking for good fitting service. The service quality issues I've experienced at this shop is very much different from high rating reviews given by others here.Reason why I chose Fit Werx in the first place for fitting service over my usual bike shop near my house was because of those high ratings and many remarks about them being most advanced super professional quality of their fitting works. Price was almost $200 more than the Giant dealer fitting services in the neighborhood but I thought it was going to be well worth it to lessen my neck & shoulder pain I developed from riding over time(I am around B level experienced rider of 3 to 4 years into this lovely sports).However, the actual result from the service was totally the opposite. First, I've been developing a right knee pain after the initial fitting. I thought it was me trying to adjust myself to the new positioning but it became worse and worse I had to seek fitting tech person's advice there. When I went back for the adjustment however, all they did was look at my shoes and cleats and said right side shoe cleat was completely in the wrong position even though it was them doing all the fitting and changed my shoe cleats in the first place. No apology whatsoever but they had charged me $20 instead for cutting the top tube that they forgot to cut when handlebar height was adjusted and for repositioning cleats. It was supposed to be service included in the initial $400 I paid.What was worse and nerve-racking was the fact that they cut the steerer tube too long and created a gap between the steering tube and the frame. Top cap closing the top tube wasn't tighten up all the way either so basically I could have had a major accident from handlebar loosening up during the ride with the two parts having the gap in between. Any experience riders would know that no bike shop would let the bike leave their shop that way unless anyone has a death wish on the rider of that same bike.To make the matter worse, this fitting was done right before my long 9 days bike trip to other states. During the tour, each bump on the road created clunking noise and I felt the movement between the handlebar and the frame. I didn't give much thoughts on that and thought actual clunking came from imperfection of the my Giant TCR bike itself. I was going to check with Giant dealer after the trip.However, when I brought the bike back to Fit Werx to check on it after the trip, Fit Werx technician himself found out that the movement was caused by the steerer tube not being cut off properly, leaving stem longer than it should. With nuts holding down the top tube also lost its grip after many failed tries attempting to tighten the bolts by the fitting person, tech guy couldn't even take the bolt off for the repair until they drilled it to disengage. Once the tube was cut off at the right height, the issue disappeared of course.If the steering got loosened completely with the top cap falling off during the ride, I would have fallen from the bike causing a major accident at any given moment. It's chilling to think that I could have not survived the fall because I went to a high mountain on several occasions during the trip and had high speed descent rides that went over 40MPH.And yet, there was not a single apology from anyone there nor on behalf of the company about this whole incident. I sent lengthy email before posting this review but no response whatsoever. Truly disappointed of their quality service again not to mention I felt being pushed away for couple of visits I went after initial fitting service because they were always way too swamped. Tech person even told me how frustrated he is over way too many services being booked.

David Roher

11:38 27 May 22

FitwerxNJ is a reliable, professional & friendly bike shop. My riding experience is so much better since I started going to them. They make each rider feels like they are the most important person in the world.David Roher,Teaneck NJ

Paul Le Ster

15:33 02 May 22

Joe was fantastic - really patient and took the time to talk me through a really holistic approach to cycling, from the fit, the posture I should strive for, to strategies for training. Fantastic service from both Joe and Brad as they advised me on new wheels as well.

Fabio Castelblanco

10:59 03 Mar 22

Yesterday I went for my bike fitting, I took about 3 hrs it was a very good experience. Joe made me feel comfortable and learned a lot about my bike, flexibility and posture. Highly recommend the store.Can wait for the weather allows me to ride my bike with the new settingsThank you Joe.

H Mar

05:25 26 Feb 22

Worked with Joe on a fit for my new bike. He spent over three hours with me, making adjustments along the way, until we found just the right set-up. Took the bike out for a ride this weekend, and I'm way more comfortable. Worth every penny to get it right.

Alan M

14:45 22 Jan 22

Went to Fit Werx to be fitted on my new road bike. Joe and Brad were great to work with. The equipment used and videos created during the fitting were great. Joe took his time doing an in-depth analysis on my flexibility and measurements and fully explained all the adjustments he was doing while answering all of my questions. It's a very friendly and professional environment and I highly recommend them. Can't wait for the weather to break so I can get back on the roads.

Stephen Azierski

18:53 30 Sep 21

Joe and Brad are great. Scheduling for an existing bike fitting was easy, appointment ran on time. In a couple of hours we worked through my setup and then on to coaching for improved positioning and efficiency - got everything out of my first real fitting I was hoping for and more. I will be back after some time on the new setup for a review and comparison, and may actually take written notes. Blown away by the depth of analysis that comes out of this session.Also great guys to just chat with about all thing cycling, lots of deep knowledge included with the cost of the fitting, really priceless.Can't recommend this shop enough. Set any anxieties aside - Your Fitwerx fitting will be one of the lowest-pressure, highest reward, experience with a bike shop you will ever have.

Charles M

17:53 27 Sep 21

I signed up for a fit with Joe after recovering from a bad crash. So many things were way off in my position resulting in lots of aches and pains after a long ride. Joe measured every trunk & limb on my body along with my flexibility, posture, etc. After a couple hours, he had my position dialed in. Still feels great to this day. Hands down the best money I ever spent on cycling.

Calvin Brown

23:14 18 Jun 21

I had and existing bike fit by Joe around a month ago now ( I wanted to way awhile before this review although I felt a lot better almost after the first ride). I had been riding with pain in areas for a long time and I guess I just got use to it you know how that is. Joe is very knowledgeable and patience and explained everything thing in detail as he went through the fit process as previous post have stated. I also asked a LOT of questions but Joe never acted like it bother him in any way or hurried through the process. It took around 3-4 hours and it was well worth it. Brad and I also had conversations about different bike models and just bike talk that also was a pleasure. I would recommend them anyone because they are just that good.Oh yeah, I will be ordering a new bike from them when stock because available again from the bike company's. Things are opening up.

brett neuhauser

11:01 16 Jun 21

Joe & Brad were great. I needed a new fit and was 100% pleased with the time spent, the information exchange and the result. The information attained from the process will work for me whether I purchase a new bike, or tweak the geometry of my existing. As it turned out, I went on a ride the very next day with the minor changes made to my current bike, and the ride resulted in a new feel with me wanting to stay out on the road for more. I can't wait for my new bike, and I know I will continue to enjoy my rides throughout the summer on my existing. Thanks team Fitwerx.

Gautam Chaudhry

00:44 29 Mar 21

So this review took a while but is well deserved. I went in for my bike fit in early March with Joe who came across as someone who is extremely knowledgeable but at the same time very friendly and down to earth - a rare combination these days at bike shops. We went over a lot of Q&A even before we began doing the physical adjustments. Long story short, and after a few adjustments to my saddle and a new bar and stem, I have shred all my previous PRs and have never felt more comfortable on the bike. Joe and Brad are simply the best and I would highly recommend them to anyone looking to advance their comfort and performance to the next level. Out of all my bike related upgrades, a bike fit session with Joe at Fit Werx was the probably the best investment I made.

Tyrone Gravesande

13:42 26 Mar 21

First and really wonderful experience. I didn't know what to expect and I was not a fan of paying the cost of fitting. However, the service I received made me truly understand why fitting is critical to take your cycling to the next level. In addition, Fit Werx, Joe😁👏 explained everything well and did everything I asked for with patience. I felt valued.

Sergiy Yurchenko

23:13 23 Dec 20

The only place where I got real help to detach auto bike rack with broken lock. Other bicycle shops and auto service refused to do anything and directed to manufacturer. That what means when professional don't afraid challanges! So grateful!

Jeremy Melville

14:22 26 Nov 18

In my garage I have a box of saddles that simply don’t work for me. Like a lot of riders I’ve been trying to find that perfect saddle, a balance between comfort, weight and cost. And that is before I even get to thinking about my bike fit, which had evolved from riding to get fitter, to riding with faster riders in my local clubs and this year I started racing at State Champs level.Having previously never felt the need for a professional bike fit, I rode around in blissful ignorance. But this year I looked to make those incremental gains that the best riders talk about. I bought a faster bike, started core training in the Gym, improved my diet and generally taking my cycling to the next level. So at the beginning of this seasons cycling, I asked around, where to get a really good bike fit session. I was given a few good places to try, but I chose Fit Werx because I had heard good things and bike fit is one of the things they specialize in.So I booked a session with Joe at Ridgefield Park, NJ. Fit Werx won’t just sit you on a indoor training bike and fiddle with the seat height. Their process is much more scientific and detailed. Before they get you on a bike, Joe asked a lot of questions about how I currently ride and my cycling aspirations. He will record not only your basic height, weight etc, but much more importantly your body posture and flexibility. This highlighted a recommendation to change my existing shoe instep pad height. Thankfully I kept the ones that originally came with the shoes and that was easily remedied.Then the bike session begins, immediately it became apparent my saddle was a poor fit and the seat to bars spacing needed some work. With a mix of steady riding and some max power efforts my position was tuned and adjusted.Needless to say this one to one session is quite intense and that is why you have to book your session in advance and the shop is pretty much closed while they focus on you.Joe found my best riding position and a perfect saddle, and my riding speed and comfort improved quite quickly in the following weeks and I was fortunate to win the occasional event as well as pick up a nice haul of podiums. As my fitness and speed improved this year, so has my riding position, so I will be returning to Fit Werx for a follow up bike-fit session early next year.I would recommend Fit Werx not only to aspiring occasional bike racers but also those who simply ride for fitness.

View More Testimonials

Are you ready to ride better, faster and more comfortably?

Fit Werx, a Bike Shop focused on Professional Bike Fitting, Production & Custom Road, Mountain & Triathlon Bikes. Fit Werx, a Bike Shop focused on you. Watch the video to learn more about how Fit Werx can help experienced riders and racers achieve their goals.

Are you a novice rider?

Are you wanting to learn how to be more comfortable and ride better or increase your distance? Fit Werx can help you improve your riding experience. Watch the video to learn how Fit Werx can help a newer rider enjoy cycling or triathlon more.

Why do we need Rider First Bike Fitting?

Much of what made getting a new bike so special for previous generations had been lost. It shouldn’t be this way. Knowledge of the human body and the biomechanics involved in cycling has progressed markedly.

Our “Rider First” fit process gathers the information necessary first to help you find a bicycle and cycling products that go well beyond just being pieces of equipment.

Our approach bridges the benefits of modern science and technology with the connection and passion of the old world craftsman.

The result is a bicycle that becomes an extension of your body and helps you explore and achieve like never before.

Contact us to schedule a bike fitting or to discuss your new bike.

What is Rider Matched Bike Sales?

The first step of a Rider Matched Bike Sale is to identify your goals and recognize your needs, such as riding more often and going further without your lower back hurting or setting a new PR at your next triathlon.

After assessing your riding position and working with you to determine what bike brands and models will fit and work best for your body, budget and goals, we carefully set-up the selected bike (or other equipment) to match your riding position.

We stand behind our work and the products we have recommended with service, support and a risk free guarantee.

The result? A better riding experience and a better bike that helps you achieve your goals.

Contact us to schedule a bike fitting or to discuss your new bike.

We Are Proud To Be Featured In:

Voted the “#1 Bike Shop in America” by Readers 2013 & 2015

A “Top 100 Bike Shop” and One of 29 “Must Visit Bike Shops” in the Country

“One of the Top Bike Fitters in the Country.”

“Top 50 Tri Shop in the U.S.”

Twice, Voted America's Best Bike Shop by readers of The Active Times.

Rider Matched Bike Sales

Rider First Bike Fitting

Production & Custom Bicycles

"Never Been More Comfortable!"

What Does A Good Bike Fitting Look Like?

Buy the Right Bike the First Time

Rider First Bike Fitting. Rider Matched Bike Sales.

Read What Our Clients Say About Us:

Are you ready to ride better, faster and more comfortably?

Are you a novice rider?

Why do we need Rider First Bike Fitting?

What is Rider Matched Bike Sales?

We Are Proud To Be Featured In:

Fit Werx – Focused On You.

Locations

Facebook