Google Reviews
Adam Smith
15:50 12 May 22
Sat for my second bike fitting in three years to be measured for my first tri-bike. Dean makes the process completely easy and enjoyable, while... keeping things understandable for an "age-grouper" triathlete. I look forward to working with Marty and Dean in the future and highly recommend them.read more
Sequoia Young
03:24 06 Nov 21
Had a bike fit here after a number of ineffective fits from shops and PTs across the country. Fit Werx has displayed an excellent level of... professionalism, a great use of technology for the fit, and the staff are knowledgeable and kind.As a visual person, it was extremely helpful to be able to see them using so many metrics to measure my bike sizing. We could watch the graphs respond to real-time input as I rode on the trainer and it allowed me to make adjustments and learn about what I need to be working on. The shop was very capable at adjusting my bike accordingly and was able to recommend replacement parts were applicable. Anyone in the northeast looking for a well-done bike but should see Ian at Fit Werx to get set up! He knows anatomy and bikes and it makes for a very successful combination. It's well worth the drive.read more
David D'Amore
14:33 05 May 22
Great experience during my fitting, the level of detail when fine tuning every aspect of my riding form was impressive, and has made a huge difference. The whole staff was professional and honest. They really cared about finding the right fit, and not just upselling. I plan to go back for all... future bike purchases.read more
Brendan Maxon
18:53 17 Apr 22
Had an amazing experience at Fit Werx this winter. They sized me up for my next bike and recommended the Cervelo Caledonia based on my size and desired biking goals. This was actually one of the bikes on my short list that I had already identified as a great candidate based on price and features.... They built the bike relatively quickly given COVID times, and even swapped out the chainrings for me to the compact set. Really happy with their service and look forward to continue to have them as my LBSread more
Harriet Deitz
17:19 06 Apr 22
I just completed my fitting with Dean at Fit Werx and can’t wait to get out and ride. I have been uncomfortable on my bike for a while, and I am confident the changes Dean made will help me enjoy cycling again. I was blown away by his expertise, knowledge, and technical abilities, as well as his... personal skills. During the fitting, he was able to tell what small adjustments made me more comfortable by just looking at me ride. Book your bike fitting at Fit Werx. It will prove to be a smart investment and improve your cycling experience.read more
Grace Bender
00:39 08 Nov 21
Dean, Marty and Mike were absolutely fantastic! Dean made some changes to my current bike to eliminate my back pain while riding. I am training for an IRONMAN 70.3 and the training process would not have been nearly as enjoyable without a professional fitting from Fitwerx in Peabody. Thank you!
Matthew St. Hilaire
01:49 26 Sep 21
Only bike shop I will frequent after my experience there. I’m no pro, just a weekend warrior that enjoys riding enough to invest in a good bike. Every interaction with the guys there was great… from the bike fit, to the help and guidance making the right choice of bike, to the bike build. To top it... off, after having a mechanical issue in the first couple weeks on the new bike, they bent over backwards to make sure I was taken care of and back riding ASAP. (PS - I never leave reviews online, but they warrant one.)read more
C W R
21:23 23 Sep 21
Nice to know I will never have to look for another shop in the U.S.Best ownership, fitters, and mechanics you will find anywhere.
Marc Wippern
20:46 07 Aug 21
These guys know their stuff!!The bike fitting experience with the "fit the bike to the rider" philosophy of Fitwerx is a unique experience. Whether you are buying a bicycle you consider to be expensive or inexpensive this process is well worth the time.Dean is amazing and will use your... specifications to fit you on a bike suitable for you. And when the bicycle arrives it will be built to your measurements. This is a departure from every other bicycle store's methods.This kind of attention to detail is a huge reassurance for a customer that they are receiving a quality product and quality service.read more
Michael Lee
19:29 04 Aug 21
This place is awesome. I did a bike fitting and then purchased a new bike. It was my first "expensive" bike so I asked a lot of questions and during the fitting Dean was happy to answer all of them and super helpful with recommendations.After ordering the bike, the manufacturer had an issue... with a shipment of one of the parts, and only let Fitwerx know a few days before I was supposed to receive my bike. Despite the fact they were not alerted to this until the last minute, Marty and the rest of the group there went out of their way to locate the part so they were able to get me the bike only a day or two late. It certainly beat waiting the extra month it would've taken for the manufacturer to locate the part. Each time I was there, they were polite friendly and helpful, and I know it is a tough business now due to the low supply of bikes available. I cannot recommend them enough!read more
Jodie Poresky
21:10 28 Jun 21
Thank you Dean!!! I have been road biking for the past 15 years, I consider myself an Intermediate rider. I have had several bike fittings in the past and I found this fitting to be the BEST EVER!!I was told by another "high end" bike shop fitting service that my current road bike was no good ... and I needed to buy a new custom bike. Thank goodness I had enough sense to get a second opinion. I went to Fit Werx2 thinking perhaps I did need a new bike, but wasn't quite sure. Dean took the time to listen to me, he was professional, efficient, patient, and detail oriented. After my bike fit was completed, Dean gave me an honest evaluation of both options. Instead of telling me my old bike was "no good and nothing could be done", he told me that he could make several adjustments that would come closer to my ideal fit or could buy a new bike. I really appreciated his honest opinion, patience, and bike fitting skills/knowledge. I could not have asked for a better experience.Fit Werx is now my go to bike store.read more
PhilDuress
19:10 30 Apr 21
High-tech CAD meets plumb line savoir-faire! Never felt so well taken care of with the right blend of technical expertise and laid back, easy personality. Just had Mike M do a fitting this morning. A master class and super nice personality. Looking forward to the purchase and future maintenance.... Just superlative attention to detail and a great listener. Quality rules! You won't regret shopping there!read more
diane Goldsein
19:51 23 Apr 21
We can not thank you enough for your great kindness in helping to repair my husband’s walker. Thank you Marty for going above and beyond your usual work.
Michael Doherty
22:44 28 Aug 20
Dean led me through a comprehensive fit this afternoon with professionalism and mastery. I came in to improve some discomfort that I had been having in the saddle (numbness mostly).We first improved my overall fit by moving all of the adjustable positions of the bike around, and then worked... through a number of saddles (including some that I had brought of my own) to improve my comfort. After making adjustments all over my current setup (shoes and cleats included!), Dean was able to get me to a place that was much more comfortable.Couldn't recommend FitWerx anymore -- if you spend more than a few hours a week in the saddle, come see these guys!read more
Chris Sanders
00:24 14 Aug 17
Marty, Dean, Brad and the Fit Werx crew have been awesome! Helped me every step of the way from fitting to getting me on my new tribike in time for Ironman Placid.Every time I had a question or hit a snag with the manufacturer, Marty was super responsive and right there with me doing whatever it... took to get me back on the road again.I was back to get a tune this past weekend and Brad helped troubleshoot a couple of issues like a pro. These guys know their stuff when it comes to high-end bikes. Didn’t think the tune would make too much of a difference but now she rides faster than wind and smooth like butter!read more
Andrew Muir
18:46 12 Dec 16
I worked with Dean on my fit after years of independent changes with a frame that was a long way off. Dean is extremely thorough, personable but most importantly a stand out rider/athlete himself. Maybe the best Palmares for a Professional Fit expert on the East Coast. We looked across a variety of... manufacturers for my build up and made adjustments based on my preferences. Flexibility is key when it comes to large investments, especially with control freaks like me. After only 1.5 months, I had to warranty replace my frameset. Since then, Dean has been responsive to several emails to get me back on track. Look no further, this is the shop you want to work with. Its worth the trip from Boston for me.I could write a whole other entry for Stephen K. He's the best Mechanic in the Industry, full stop.read more
Mitchell Moskowitz
15:48 12 Feb 23
Joe and Brad are so awesome. Being new to triathlon Joe took the time to explain clearly everything he was doing and why, during the fit and also gave me tips on things I can do to get the most out of my fit. They’ve built an awesome culture in their shop and I even met a gentleman that recently... raced Ironman Israel when I was in the shop. Was a really great experience and I can’t wait to work with them again. I just wish they were a little closer to where I live! Thanks again guys.read more
Nick Scrima
23:48 23 Oct 22
Came here for a bike fitting and couldn't have been happier with the service. Joe and Brad were both awesome; very welcoming and friendly. In terms of the fit itself, every step in the process was explained and every change had a reason behind it. I've had fittings done at other shops where the... process has been very subjective, "does this position feel better than the last? How about this one? etc...." Besides Joes' expertise, the nice thing about the fitting process at Fit Werx was that there was quantifiable data to help elaborate on what felt right or wrong. For instance, I was having trouble with my position on the saddle and although Joe could see this, he put down a pressure map on the saddle so we could pin point what was going on and to track changes as we altered my position on the bike. If you're looking for a bike fit, I highly recommend Fit Werx.read more
Joshua McCain
15:47 22 Oct 22
I used this fitting service with Brad and Joe in June 2022 based on recommendations from other local riders. After spending time adjusting to the new fit, my knee, back and hip pains are non-noticeable while riding and I feel very comfortable. They’re also a couple of nice guys who spent the time... to get to know me and understand my needs.Thanks fellas. I still owe you chocolate!read more
J K
15:57 21 Jul 22
This is based on their bike fitting service back in March 2022.I felt that it's important to share this review for those looking for good fitting service. The service quality issues I've experienced at this shop is very much different from high rating reviews given by others here.Reason why I... chose Fit Werx in the first place for fitting service over my usual bike shop near my house was because of those high ratings and many remarks about them being most advanced super professional quality of their fitting works. Price was almost $200 more than the Giant dealer fitting services in the neighborhood but I thought it was going to be well worth it to lessen my neck & shoulder pain I developed from riding over time(I am around B level experienced rider of 3 to 4 years into this lovely sports).However, the actual result from the service was totally the opposite. First, I've been developing a right knee pain after the initial fitting. I thought it was me trying to adjust myself to the new positioning but it became worse and worse I had to seek fitting tech person's advice there. When I went back for the adjustment however, all they did was look at my shoes and cleats and said right side shoe cleat was completely in the wrong position even though it was them doing all the fitting and changed my shoe cleats in the first place. No apology whatsoever but they had charged me $20 instead for cutting the top tube that they forgot to cut when handlebar height was adjusted and for repositioning cleats. It was supposed to be service included in the initial $400 I paid.What was worse and nerve-racking was the fact that they cut the steerer tube too long and created a gap between the steering tube and the frame. Top cap closing the top tube wasn't tighten up all the way either so basically I could have had a major accident from handlebar loosening up during the ride with the two parts having the gap in between. Any experience riders would know that no bike shop would let the bike leave their shop that way unless anyone has a death wish on the rider of that same bike.To make the matter worse, this fitting was done right before my long 9 days bike trip to other states. During the tour, each bump on the road created clunking noise and I felt the movement between the handlebar and the frame. I didn't give much thoughts on that and thought actual clunking came from imperfection of the my Giant TCR bike itself. I was going to check with Giant dealer after the trip.However, when I brought the bike back to Fit Werx to check on it after the trip, Fit Werx technician himself found out that the movement was caused by the steerer tube not being cut off properly, leaving stem longer than it should. With nuts holding down the top tube also lost its grip after many failed tries attempting to tighten the bolts by the fitting person, tech guy couldn't even take the bolt off for the repair until they drilled it to disengage. Once the tube was cut off at the right height, the issue disappeared of course.If the steering got loosened completely with the top cap falling off during the ride, I would have fallen from the bike causing a major accident at any given moment. It's chilling to think that I could have not survived the fall because I went to a high mountain on several occasions during the trip and had high speed descent rides that went over 40MPH.And yet, there was not a single apology from anyone there nor on behalf of the company about this whole incident. I sent lengthy email before posting this review but no response whatsoever. Truly disappointed of their quality service again not to mention I felt being pushed away for couple of visits I went after initial fitting service because they were always way too swamped. Tech person even told me how frustrated he is over way too many services being booked.read more
David Roher
11:38 27 May 22
FitwerxNJ is a reliable, professional & friendly bike shop. My riding experience is so much better since I started going to them. They make each rider feels like they are the most important person in the world.David Roher,Teaneck NJ
Paul Le Ster
15:33 02 May 22
Joe was fantastic - really patient and took the time to talk me through a really holistic approach to cycling, from the fit, the posture I should strive for, to strategies for training. Fantastic service from both Joe and Brad as they advised me on new wheels as well.
Fabio Castelblanco
10:59 03 Mar 22
Yesterday I went for my bike fitting, I took about 3 hrs it was a very good experience. Joe made me feel comfortable and learned a lot about my bike, flexibility and posture. Highly recommend the store.Can wait for the weather allows me to ride my bike with the new settingsThank you Joe.
H Mar
05:25 26 Feb 22
Worked with Joe on a fit for my new bike. He spent over three hours with me, making adjustments along the way, until we found just the right set-up. Took the bike out for a ride this weekend, and I'm way more comfortable. Worth every penny to get it right.
Alan M
14:45 22 Jan 22
Went to Fit Werx to be fitted on my new road bike. Joe and Brad were great to work with. The equipment used and videos created during the fitting were great. Joe took his time doing an in-depth analysis on my flexibility and measurements and fully explained all the adjustments he was doing while... answering all of my questions. It's a very friendly and professional environment and I highly recommend them. Can't wait for the weather to break so I can get back on the roads.read more
Stephen Azierski
18:53 30 Sep 21
Joe and Brad are great. Scheduling for an existing bike fitting was easy, appointment ran on time. In a couple of hours we worked through my setup and then on to coaching for improved positioning and efficiency - got everything out of my first real fitting I was hoping for and more. I will be back... after some time on the new setup for a review and comparison, and may actually take written notes. Blown away by the depth of analysis that comes out of this session.Also great guys to just chat with about all thing cycling, lots of deep knowledge included with the cost of the fitting, really priceless.Can't recommend this shop enough. Set any anxieties aside - Your Fitwerx fitting will be one of the lowest-pressure, highest reward, experience with a bike shop you will ever have.read more
Charles M
17:53 27 Sep 21
I signed up for a fit with Joe after recovering from a bad crash. So many things were way off in my position resulting in lots of aches and pains after a long ride. Joe measured every trunk & limb on my body along with my flexibility, posture, etc. After a couple hours, he had my position dialed... in. Still feels great to this day. Hands down the best money I ever spent on cycling.read more
Calvin Brown
23:14 18 Jun 21
I had and existing bike fit by Joe around a month ago now ( I wanted to way awhile before this review although I felt a lot better almost after the first ride). I had been riding with pain in areas for a long time and I guess I just got use to it you know how that is. Joe is very knowledgeable and... patience and explained everything thing in detail as he went through the fit process as previous post have stated. I also asked a LOT of questions but Joe never acted like it bother him in any way or hurried through the process. It took around 3-4 hours and it was well worth it. Brad and I also had conversations about different bike models and just bike talk that also was a pleasure. I would recommend them anyone because they are just that good.Oh yeah, I will be ordering a new bike from them when stock because available again from the bike company's. Things are opening up.read more
brett neuhauser
11:01 16 Jun 21
Joe & Brad were great. I needed a new fit and was 100% pleased with the time spent, the information exchange and the result. The information attained from the process will work for me whether I purchase a new bike, or tweak the geometry of my existing. As it turned out, I went on a ride the very... next day with the minor changes made to my current bike, and the ride resulted in a new feel with me wanting to stay out on the road for more. I can't wait for my new bike, and I know I will continue to enjoy my rides throughout the summer on my existing. Thanks team Fitwerx.read more
Tyrone Gravesande
13:42 26 Mar 21
First and really wonderful experience. I didn't know what to expect and I was not a fan of paying the cost of fitting. However, the service I received made me truly understand why fitting is critical to take your cycling to the next level. In addition, Fit Werx, Joe😁👏 explained... everything well and did everything I asked for with patience. I felt valued.read more
Sergiy Yurchenko
23:13 23 Dec 20
The only place where I got real help to detach auto bike rack with broken lock. Other bicycle shops and auto service refused to do anything and directed to manufacturer. That what means when professional don't afraid challanges! So grateful!
Jeremy Melville
14:22 26 Nov 18
In my garage I have a box of saddles that simply don’t work for me. Like a lot of riders I’ve been trying to find that perfect saddle, a balance between comfort, weight and cost. And that is before I even get to thinking about my bike fit, which had evolved from riding to get fitter, to riding... with faster riders in my local clubs and this year I started racing at State Champs level.Having previously never felt the need for a professional bike fit, I rode around in blissful ignorance. But this year I looked to make those incremental gains that the best riders talk about. I bought a faster bike, started core training in the Gym, improved my diet and generally taking my cycling to the next level. So at the beginning of this seasons cycling, I asked around, where to get a really good bike fit session. I was given a few good places to try, but I chose Fit Werx because I had heard good things and bike fit is one of the things they specialize in.So I booked a session with Joe at Ridgefield Park, NJ. Fit Werx won’t just sit you on a indoor training bike and fiddle with the seat height. Their process is much more scientific and detailed. Before they get you on a bike, Joe asked a lot of questions about how I currently ride and my cycling aspirations. He will record not only your basic height, weight etc, but much more importantly your body posture and flexibility. This highlighted a recommendation to change my existing shoe instep pad height. Thankfully I kept the ones that originally came with the shoes and that was easily remedied.Then the bike session begins, immediately it became apparent my saddle was a poor fit and the seat to bars spacing needed some work. With a mix of steady riding and some max power efforts my position was tuned and adjusted.Needless to say this one to one session is quite intense and that is why you have to book your session in advance and the shop is pretty much closed while they focus on you.Joe found my best riding position and a perfect saddle, and my riding speed and comfort improved quite quickly in the following weeks and I was fortunate to win the occasional event as well as pick up a nice haul of podiums. As my fitness and speed improved this year, so has my riding position, so I will be returning to Fit Werx for a follow up bike-fit session early next year.I would recommend Fit Werx not only to aspiring occasional bike racers but also those who simply ride for fitness.read more
Facebook Reviews
Scott Lawrence
2023-02-07T23:19:26+0000
Very happy with my bike fit experience. Wish I would have had one with Fit Werx Years ago. Don't procrastinate like me... and get one done with Fit Werx.read more
Jake Kim
2022-07-21T15:34:33+0000
This is bsed on their bike fitting service back in March 2022 at Fit Werx Ridgefield Park, NJ location.I felt that... it's important to share this review for those looking for good fitting service. The service quality issues I've experienced at this shop is very much different from high rating reviews given by others here.Reason why I chose Fit Werx in the first place for fitting service over my usual bike shop near my house was because of those high ratings and many remarks about them being most advanced super professional quality of their fitting works. Price was almost $200 more than the Giant dealer fitting services in the neighborhood but I thought it was going to be well worth it to lessen my neck & shoulder pain I developed from riding over time(I am around B level experienced rider of 3 to 4 years into this loevely sports).However, the actual result from the service was totally the opposite. First, I've been developing a right knee pain after the initial fitting. First I thought it was me trying to adjust myself to the new positioning but it became worse and worse I had to seek fitting tech person's advice there. When I went back for the adjustment however, all they did was look at my shoes and cleats and said right side shoe cleat was completely in the wrong position even though it was them doing all the fitting and changed my shoe cleats in the first place. No apology whatsoever but they had charged me $20 instead for cutting the top tube that they forgot to cut when handlebar height was adjusted and for repositioning cleats. It was supposed to be service included in the iniital $400 I paid.What was worse and nerve-racking was the fact that they cut the steerer tube too long and created a gap between the steering tube and the frame. Top cap closing the toptube wasn't tighen up all the way either so basically I could have had a major accident from handlebar loosening up during the ride with the two parts having the gap in between. Any experience riders would know that no bike shop would let the bike leave their shop that way unless anyone has a death wish on the rider of that same bike.To make the matter worse, this fitting was done right before my long 9 days bike trip to other states. During the tour, each bump on the road created clunking noise and I felt the movement between the handlebar and the frame. I didn't give much thoughts on that and thought actual cluncking came from imperfection of the my Giant TCR bike itself. I was going to check with Giant dealer after the trip.However, when I brought the bike back to Fit Werx to check on it after the trip, Fit Werx technician himself found out that the movement was caused by the steerer tube not being cut off properly, leaving stem longer than it should. With nuts holding down the toptube also lost its grip after many failed tries attempting to tighten the bolts by the fitting person, tech guy couldn't even take the bolt off for the repair until they drilled it to disengage. Once the tube was cut off at the right height, the issue disappeared of course.If the steering got loosened completely with the top cap falling off during the ride, I would have fallen from the bike causing a major accident at any given moment. It's chilling to think that I I could have survived the fall because I went to a high mountain on several occasions during the trip and had high speed descent rides that went over 40MPH.And yet, there was not a single apology from anyone there nor on behalf of the company about this whole incident. I sent lengthy email before posting this review but no response whatsoever. Truly disappointed of their quality service again not to mention I felt being pushed away for couple of visits I went after initial fitting service because they were always way too swamped. Tech person even told me how frustrated he is over way too many services being booked.Perhaps it was once a great shop with customer oriented quality service before but frankly, I don't see that any more.read more
John Pegoraro
2021-07-24T20:49:17+0000
My usual LBS couldn't fit me in for annual maintenance (okay, I slept on making an appointment) but Fit Werx had... availability. My wife used them for a bike fitting a handful of years back so I knew they were good, but I had no idea how good. In fact, I'd say they were excellent. Mike had a bit of a challenge with my ride and he kept me up to date on the work he was doing. Took a little longer to get the bike back because of all that but I'm not complaining - the bike rides better then ever. This is a great shop. Check them outread more
Tony Maneen
2020-12-22T17:21:57+0000
These guys were awesome. Service and follow up has been top notch. They fit my older bike after my recovery from my... fall and fractured hip. Before the accident I did not have pain in my knee or my lower back. But subsequent rides were causing pain in my knee and back. After their fitting my knee felt much better and my lower back pain was almost gone. Recently I got a new road bike and they re-did my fitting for that bike, I am looking forward to riding that once the roads are safer.read more
Tate Kokubo
2019-02-01T02:27:00+0000
I got an existing bike fit and custom footbeds made. I feel much more connected to my bike and that I can get every bit... of power out of my legs. I highly recommend fitwerx, very knowledgeable and friendly staff.read more
Monica Adler Levy
2018-10-14T02:33:49+0000
Fit Werx is the best bike shop around! I've worked with both Stephen and Dean. Stephen is an incredibly knowledgeable... mechanic and he is very willing to answer questions and give advice. Dean is a very experience bike fit professional who understands the demands of cycling & triathlon at a high level.I definitely recommend Fit Werx to anyone who wants to get faster at cycling or triathlon.read more
Robin Ricci
2018-08-01T16:52:13+0000
Awesome people who work atFit werxMy bike is the best bike in Peabody Love my bike!!
Kevin Bittenbender
2018-04-20T20:55:27+0000
Thank you Marty and the rest of the crew at Fit Werk for all of your support for our Veterans and fabulous job at... supporting Run For The Troops!read more
Michael Vangsted Jensen
2017-08-13T02:43:28+0000
Always great service. It's the place to go for a race tuneup or other fixes. Nothing else comes close.
Paulette Thabault
2017-08-02T11:52:10+0000
Ian was exceptional. The bike fitting experience was individual and informative. I came away with some great... information to improve my riding and reduce strain and injury risk.read more
Jeff Kauffman
2017-04-05T02:13:58+0000
I had a bike fit with Ian last week. It was everything I hoped for and more. His attention to detail was impressive,... and he was able to explain in detail every change that he suggested. He not only made my bike more comfortable but I left a more educated rider. Every change that I needed was able to be done on the spot, and I've already noticed increased power output. It was a great investment in my bike and I could not be happier. When The time comes for me to get a new bike , I will definitely return.read more
Eric Zuelow
2017-01-22T16:19:08+0000
After years of thinking about it, I finally decided to invest in a dedicated TT bike this past fall. Working with Dean... on the fit was both fun and fascinating. Enjoyed chatting about the particulars of the process, the physiology of a good position, and various equipment options. (Was great to talk track cycling as well... which is where I started out back in the mid-1980s.) Tremendously rewarding. Buying the bike was equally enjoyable. Dean helped me select the ideal bike for my body and to optimize the results of the fitting. Then, the excellent Fit Werx staff put the machine together (and taught me how to work on the various hidden parts and electrical connections). Based on a few Strava segments completed before the first snows hit northern New England, I'd say that the new set-up is a good 2-3mph faster than my aero road bike w/ clip-ons--and that's with heavy box-section training wheels, cool temps, and winter clothing. Chomping at the bit to get out racing on the good wheels (and to simply go for long tempo rides... now possible at speeds I used to race at). Gonna be a very fun 2017 and beyond.read more
Gabe Fried
2016-08-22T14:44:13+0000
I went for a fitting two years ago, and passed a lot of bike shops on my way there. I had been "fit" prior but the... fitting I received was excellent, and my enjoyment of my ride increased by way more than the cost of the service....fast forward a few years and I came back for a new bike. The team at Fitwerx set me up with several loaner bikes to take for long rides and worked with me on all the options for my new order. I never felt pressured or rushed, and will gladly return there in the future.read more
Mark Christian McMann
2016-07-16T04:06:08+0000
After dropping my old bike off for tune up, I was hit with a little sticker shock at first. Only cuz I wasn't expecting... the bike needing the love it did. The work and care they gave my little 10yr old commuter was top notch and she rides like new now. So worth it.read more
Cindy Shoer
2016-06-25T23:48:04+0000
A tune up and some tweaks on my bike and Long Trail Century Ride in the books. Thanks, Steven, my bike feels great!
Tim Lescalleet
2016-04-09T19:58:40+0000
Geoff Hull was great to work with. Made many upgrades to my current bike and mapped out a future new build. Also got... some great pointers on ride position and pedaling that have already proven to be worthwhile. Thanks Fitwerx!read more
Michelle Couto Correnti
2015-09-25T23:04:40+0000
Such a great experience getting a custom bike fit today. I felt so comfortable and learned so much.
Nate Hurwitz
2015-07-21T14:04:42+0000
If you are serious about bike fit and want to be comfortable in the saddle, this is the place to go. Dean spared no... time to ensure that I was comfortable on the bike, and explained everything from riding techniques to new bike fit and component setup. Ended up purchasing a new bike from them based on my measurements and excited to receive it in the next few days!read more
Ken Siriani
2015-06-21T20:44:18+0000
None better !! They know their stuff, great bikes, great accessories, and the best service and expertise around. The... fittings are second to none!read more
Gilles Girard
2015-06-17T00:49:12+0000
Thanks Ian for the great day we spent in your shop!!! My daughter Isabelle Rouleau and I really enjoyed and appreciated... the time you took and the explanations you provided. I am sure they will be of great help!!! It is our first experience doing this and it was a fantastic one!!! Good job all around to you and your team!!!read more
Matt Manning
2014-09-05T18:20:14+0000
The guys at Fitwerx 2 are the best in the business! I recommend their services 100% and will often travel to the shop... from Boston in rush hour traffic and forgo closer options because of the amazing client focus and service they provide. If you want one of the top cycling/triathlon shops in Mass then look no further. Whether you want a great fitting with Dean, top level client service, product feedback and assistance from Marty or thorough and speedy mechanical service from Mike and Mark you will be happy you chose to take your business to Fitwerx 2.read more
Alexis Ressler
2014-06-19T23:34:03+0000
I had heard great reviews prior to coming in to Fit Werx, but my experience surpassed my expectations! I spent 4 hours... at the shop and all my questions were answered and more. We talked bike fit, mechanics, road bikes, TT bikes, and technique. Looks like I found a new bike shop, and even though it's not local, it's worth the trip!read more
Larry Rodman
2014-01-27T19:07:50+0000
I had the most amazing experience at Fit Werx. I needed a new bike ASAP due to a defect in the bike I had been riding.... Fit Werx went out of their way to try and resolve the issue on my old bike and when it was unrepairable they presented my with options for a new bike that was within my price range and more than met my needs. Once on my new bike they have reached out multiple times to see how the bike is working for me, and offered some welcome tips on how to improve my performance as a cyclist.read more
Brian Sullivan
2013-10-18T03:28:44+0000
Hey Dean Phillips thanks for the great bike fit today! Your knowledge helped this beginner hum along today. Lets not... forget Mark who smoothed out my rides shifting also!read more
Chris Aher
2013-10-08T22:51:49+0000
With some minor bike fitting time and an aerobar/stem change to my Tri-bike, the staff of Fit Werx allowed me to become... more comfortable on my bike and drop my IM bike splits from around 6hrs to 5:37 without any major training changes or fitness improvements on my end...I truly believe that my comfort level and aerodynamics they helped me obtain was a major key to my improvement....their knowledge and expertise is amazing!read more
Zoemma Warshafsky
2013-07-19T15:09:37+0000
awesome service! thanks for the quick spoke fix (waited 5 minutes). now i can ride this weekend 🙂
Pete Buletza
2013-06-18T15:58:20+0000
Besides having great gear, an outstanding fit studio, and great mechanics, FitWerx are friendly, kind, and incredibly... charitable to the community. They value their friends and family, and being a customer immediately makes you one of both.read more
Jim Byron
2013-06-14T18:13:37+0000
Thanx Geoff for the perfect fit. I was doubtful - not really comfortable but a few rides in and I was golden!
Kyle Bouchard
2013-06-14T17:19:34+0000
Best and most well equipped triathlon and road bike shop in vermont hands down. If you are looking for a new bike (tri... or road), bike gear, tune up, a comprehensive fitting or even the new saddle pressure scan, (which I just completed and learned a ton) ,Ian, Bruce and Jim are great to work with and incredibly skilled in their craft!read more
Subramani Venkatesh
2013-06-14T15:36:28+0000
My Personal experience with Fit-Werx is out-standing, Fit Werx is more up to date with Bike Fit and Technology. I got... best bike ever here. I follow FitWerx Blogs and Deans blogs very closely on Beginners TriAthlete, which is very helpful in your training. Last but not last least, the entire Fit-Werx crew is very supportive, they help you when you really in need.read more
Michelle Sewell Spina
2013-06-13T17:20:40+0000
Marty and Dean are amazing - incredibly helpful, knowledgeable, and just downright pleasant to work with. HUGE thumbs... up!read more
Bill Bochnak
2013-06-13T16:00:40+0000
It's about the people, fitwerx has the best people all around, it as simple as that... a lot of great shops and places... to take care of your cycling needs but at the end of the day someone has to be #1 and that someone is fitwerxread more
Marty Miserandino
2013-06-12T01:28:57+0000
Would you recommend Fit Werx to your FB friends? Please do.
John Zicko
2020-07-03T22:16:48+0000
Ian was great. No detail was too small, no question was insignificant. He dialed the bike in and gave some advice for... future enhancements so that things are changed in a controlled manner. I drove up from suburban Boston and am convinced that it was time well spent. Would highly recommend.read more
Stuart Stevens
2020-05-19T17:10:26+0000
In my view, best bike shop in America. I've lived in NYC, LA, Boston, Austin. Never found one better. Before did... PACTOUR country, Ian did a fit that completely changed my riding. Wanted to rebuild my old Calfee Tetra Pro with more gravel friendly gears and Bruce handled it perfectly. I ride a lot more and enjoy it a lot more thanks to these guys. Couldn't recommend more.read more
Brian Lenox
2019-08-31T18:51:28+0000
Great place to get a professional bike fitting! Ian and crew were awesome!
Chad Hardin
2019-06-12T00:02:30+0000
I am admittedly a bike novice. Having spent the previous decade gradually realizing what didn’t feel good after long... rides. In a few hours with Ian I could feel how fitting a bike to me vs me to the bike was going to change my experience. I never felt pressured, it was a professional service that gave me the objective information I needed, no salesmanship. While I did move out of my comfort zone in both fit and bike selection I couldn’t be more satisfied. My riding experience is beyond what I imagined. Post delivery service and adjustments have been without question and met my needs. A truly top notch experience for this cyclist.read more
Patty Williams
2018-12-05T12:14:53+0000
Fantastic experience. I originally started with local bike shops as I thought I wasn’t good enough for Fit Werx as I’m... a beginner. I was so wrong. All beginners should start here. I learned a so much and got great service!!!read more
Jacob Steinfeld
2018-08-16T10:04:59+0000
Went in for a bike not knowing what to expect and they blew my mind with how in depth the fit was. It was totally worth... it and I would go back anytime I could and would highly recommendread more
Leslie Chadwell
2017-06-15T14:11:55+0000
Ian, Bruce and Jim are excellent at what they do.Building bikes and dreams.
Peter J Bassler
2016-08-14T12:35:47+0000
This place is amazing. First time I go in there with a busted derailleur and they took me in and got me back in action... quickly. They have my loyalty now! Thanks guys.read more
Gilles Girard
2015-06-13T01:42:20+0000
Thanks Ian for the great day we spent in your shop!!! My daughter Isabelle Rouleau and I really enjoyed and appreciated... the time you took and the explanations you provided. I am sure they will be of great help!!! It is our first experience doing this and it was a fantastic one!!! Good job all around to you and your team!!!read more
Stephen Swalsky
2022-08-27T18:21:17+0000
I had a fitting with Joe yesterday (8/26/22) and it was amazing how much better my 36.5 mile ride felt this morning!... The adjustments that Joe made had me feeling that I could easily tack on another 20 miles and feel raring to go more. During the fitting, Joe also gave me some suggestions to improve my riding form that are totally spot on and made a huge difference in my riding. A Fit Werx NJ fitting is totally worth every penny!read more
Peter Da Costa
2020-08-08T22:39:29+0000
Had a great experience with Joe and Brad. My riding buddy and I both got a fit on that day so we spent a lot of time... (masks on) in the shop. Joe was great spent a lot asking questions taking measurement and explaining the why and how of the process. Joe knows his stuff, but doesn’t come across like a know it all, he explains things in laymen’s terms when needed. Once Joe figures out the adjustments that are needed, Brad makes the “magic” happen. Brad knows his stuff too and is enthusiastic about what he does. At no point did I feel that recommendations were made for financial gain. I would recommend to anyone looking for a good fit and square deal.read more
May Wingard
2020-07-23T17:59:53+0000
This shop is the real deal. If you want a 100% personalized experience, they will deliver it. I came in a few months... after having back surgery and they helped me achieve a very comfortable fit for my Trek Emonda. Their support after the initial fitting process is also absolutely professional. They were well worth a long trip to see them!read more
Helga Junold
2019-12-24T03:49:36+0000
This is my new TLAB X3, which I put through its paces today. Thanks to Joe and Brad of Fitwerx, NJ, who introduced me... to this amazing Montreal based manufacturer of Titanium road and gravel bikes. I am so pleased with the “feel” and the ride quality of this bike. So much potential for both road and off road riding. I was looking for a bike which could handle both endurance road riding and gravel/ off road riding. Looking forward to 2020 adventures!!read more
Wolf Stone
2018-11-28T13:32:38+0000
I had a great experience with Joe LoPorto. He is extremely knowledgeable about all aspects a bike fit. He spent over 4... hours with me making sure that everything was right. I give him the highest recommendation.read more
Tudor Popescu
2016-11-21T20:55:45+0000
Thanks to Joe and Luke, I have my dream custom steel bike. It looks and feels amazing, thanks to a seriously thorough... fit process and Joe patiently talking through hundreds of questions/options. Joe worked directly to my budget point, never trying to pressure, sell, or rush me. A very lengthy experience (due to delays from the particular frame manufacturer), but a great result.read more
Jessica PK Redden
2015-08-04T00:18:55+0000
Highly recommended!!! They are truly professionals at what they do... from fitting, mechanical services, to provide you... with an honest opinion! I've been in the sport of triathlon for over 10 years, and I must say, I've never experienced the same level of service and professionalism.I was hesitant on getting a new bike (considering the skyrocket cost of bikes these days), so I went to them for a fitting & an honest opinion. The fitting service is absolutely oriented to your particular needs. Joe is patience, very detail oriented, and cares to put you in the position that will be right for you. A week later from my fitting, I pulled the trigger and got a new bike! They did up to the impossible to get it on time for my next race and exactly how I want it!Also, you will NOT see a CLEANER mechanic station as theirs! Their station is as clean as a lab! 🙂read more
David Doherty
2015-04-13T14:40:26+0000
Ive been to fit werx multiple times and accompanied multiple friends on their visits. They are very professional and... really go the extra mile. Its very refreshing to get this level of service versus other shops which rush through their work.read more
Yvonne Ramos DeHoyos
2015-04-03T02:58:25+0000
The best bike fitters around. We drove in from the Bronx and honestly I'd drive for 2 hours for hubby to get this much... info and adjustment on his bike fit. Excellent...beyond excellent.read more
Meredith Horton
2014-11-26T23:21:08+0000
After a few visits, I feel like I am a part of the Fit Werx family! The team is knowledgable, thorough and really cares... about helping you hit your goals, whatever they may be. I trust their advice and look forward to continue working with them throughout my triathlon season!read more
Mark Horton
2014-10-13T12:43:29+0000
Highly recommended. The entire Fit Werx family is meticulous and truly cares more about your comfort and helping you... achieve your goals above anything else.read more
Adam Sietz
2014-10-12T07:23:14+0000
Best around. If you are serious about training, this is your place. Custom precision and perfection.
Marty Miserandino
2014-10-10T22:59:49+0000
Looking forward to serving the NJ/NYC Road and Triathlon Cyclists...
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